Privacy Policy

1. Introduction

Bosavern ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or interact with our decision-intelligence and reporting tools (the "Services"). This Policy describes the categories of information we collect, how we use that information, the choices you have, and the measures we take to protect it.

By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms described here, please do not use our website or Services.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact forms, lead forms, or account registration.
• Usage data: including pages visited, time spent on pages, referring URLs, browser type, device type, and general interaction patterns with our website.
• Technical data: such as IP address, approximate location derived from IP, operating system, and browser settings.
• Cookies and similar technologies: as described in Section 6 below.

We do not knowingly collect sensitive personal data, such as health information, financial account numbers, or government identification numbers, through our website forms.

3. How We Use Your Information

We use the information we collect for purposes including:

• Responding to inquiries submitted through our contact or lead forms.
• Providing, operating, and maintaining our website and Services.
• Improving the functionality, usability, and content of our website.
• Sending administrative or informational communications related to your inquiries.
• Monitoring and analysing usage trends to improve user experience.
• Complying with applicable legal obligations and protecting our legal rights.

We do not use the information we collect to make automated decisions that produce legal or similarly significant effects concerning you without appropriate human oversight.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we generally rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our Services, and compliance with legal obligations.

5. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers: third parties that help us operate our website, host data, process forms, or analyse usage, under appropriate confidentiality obligations.
• Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to standard confidentiality arrangements.
• With your consent: where you have explicitly agreed to a specific disclosure.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to recognise your browser, remember preferences, and understand how visitors interact with our pages. You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features on our website.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you are located, your information may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the revised Policy on this page with an updated "Last updated" date. Continued use of our Services after changes become effective constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.

This document is a general template and does not constitute legal advice. Bosavern recommends obtaining independent legal review to ensure this Policy accurately reflects your data practices and complies with applicable laws in your operating jurisdictions.